Privacy Policy & Cookie Policy

1. Introduction

As a sole proprietor, I take the protection of your personal data very seriously. This Privacy Policy explains how and for what purposes I collect, process, and store your personal data when you use my booking platform and website. I comply with the applicable data protection laws, especially the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

2. Data Controller

The data controller responsible for processing your personal data is:

Alice Fekete
Schrammelgasse 2, 2103 Langenzersdorf, AT
office@alicefekete.com

3. Collection and Processing of Personal Data

I collect personal data when you use my booking platform and/or website. This includes, but is not limited to:

Booking Readings, buying digital products and Online Courses:
- First Name, Last Name
- Email Address
- Phone Number (optional)
- Payment Information (e.g., credit card or bank details)
- Course or Product Details
Creating a User Login for Online Courses:
- First Name, Last Name
- Email Address
- Login Data (username and password)
Free Digital Products:
- First Name, Last Name
- Email Address
Booking Readings with PDF
- Please note that by booking a reading with PDF the reading will be recorded. The recording will be locally saved and deleted after the PDF was written and finalised. The PDF itself will be deleted within 14 days after sending it to you.

These data are collected through the booking platform, which is also responsible for processing payments and providing access to the courses. This platform may also use third-party payment services (e.g., Stripe, PayPal), whose privacy policies should also be considered.

4. Purpose of Data Processing

Your personal data is processed for the following purposes:

Contract Fulfillment: To process and bill bookings for readings, online courses, and paid digital products, as well as to provide the purchased products and services.
User Management: To create a login for accessing online courses and to manage your course access.
Communication: To confirm bookings, provide access information, and respond to inquiries.
Marketing: If you subscribe to the newsletter, to send you information about new offers, courses, or products.
Legal Obligations: To comply with tax and other legal requirements.

5. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

Contract Performance (Art. 6 para. 1 lit. b GDPR): The processing of your data is necessary to fulfill a contract (e.g., booking a reading or course).
Consent (Art. 6 para. 1 lit. a GDPR): If you consent to receiving newsletters or marketing information.
Legal Obligations (Art. 6 para. 1 lit. c GDPR): To comply with legal and tax obligations.

6. Data Retention and Storage

I will store your personal data only as long as necessary to fulfill the respective purpose. For bookings or course purchases, the data will be stored for as long as required by applicable statutory retention periods (e.g., for tax purposes). Data provided for free products will be stored until you withdraw your consent or cancel your subscription.

7. Data Sharing

Your personal data will only be shared with third parties to the extent necessary to fulfill the purposes mentioned above. Possible recipients of your data include:

Payment Service Providers: For processing payments (e.g., PayPal, Stripe).
Booking Platforms: For managing and processing bookings and course access.
Email Marketing Service Providers: If you consent to receiving newsletters.
Other Service Providers: Who may be involved in fulfilling the contract (e.g., sending products).

8. Your Rights

You have the right to request information about the processing of your personal data at any time. Other rights include:

Correction: You can request the correction of inaccurate or incomplete data.
Deletion: You can request the deletion of your data, provided there is no legal obligation to retain it.
Restriction of Processing: You can request the restriction of data processing under certain circumstances.
Data Portability: You can request the transfer of your data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: You can withdraw your consent to the processing of your data at any time, if it was based on consent.

To exercise these rights, please contact me using the contact details provided above.

9. Data Security

I implement appropriate technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, or destruction. This includes, among other things, using SSL encryption for transmitting sensitive data.

10. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. Changes will be published on my website. It is advisable to review the Privacy Policy regularly.

Cookie Policy

1. What are Cookies?

Cookies are small text files stored on your device when you visit my website. They help store certain information about your visit and improve the use of the website.

2. Cookies Used

I use the following types of cookies on my website:

Necessary Cookies: These cookies are essential for the website to function. Without these cookies, certain features (e.g., the booking process) would not be available.
Preference Cookies: These cookies allow me to remember your settings and preferences, such as language or region, so you don’t have to re-enter them on every visit.
Analytics Cookies: These cookies help me analyze the use of the website (e.g., which pages are most visited). I use Google Analytics or similar tools to improve usability.
Marketing Cookies: These cookies are used to display personalized advertisements or measure the effectiveness of advertising campaigns.

3. Consent to the Use of Cookies

When you first visit my website, you will be informed via a cookie banner that cookies are used. You can either accept the use of cookies or adjust your cookie preferences to reject certain cookies.

4. Managing Cookies

You can adjust the use of cookies at any time through your browser settings. You can block the storage of cookies or delete cookies already stored. The exact process depends on the browser you use and is usually described in the browser settings. Please note that disabling certain cookies may affect the functionality of the website.

5. Google Analytics

I use Google Analytics, a web analytics service provided by Google, to analyze how visitors use my website and to improve it. Google Analytics uses cookies to collect information about how you use the website. This information is sent to Google and stored there. You can disable the use of Google Analytics cookies by adjusting your browser settings.

For more information about Google's privacy policy, please visit: Google Analytics Privacy Policy.